This training covers how to create texting actions and get volunteers started with sending targeted messages. (8 mins)

Course Outline

Select 'Get Started' above to begin this lesson.

  • 1

    Introduction to Texting

    • Welcome to Texting

    • New Training Notification

    • Legal Disclaimer

    • Access Texting
  • 2

    Peer-to-Peer Texting

    • Create New

    • Types of Messaging

    • Text Title

    • Choosing Audiences

    • Date and Time

    • Area Codes

    • Select a State

    • Adding Volunteers

    • Messages

    • MMS Message

    • Merge Fields

    • Emojis

    • Follow-Up Messages

    • Send Test Texts
  • 3

    Set Pre-Approved Responses

    • Text Action Tags

    • Previous Responses

    • Adding Responses
  • 4

    Sending Texts

    • Send Text Actions

    • Volunteer Texting Access

    • Texting Permissions

    • Texting Interface

    • Contact Details

    • Start Sending Texts

    • Counts Bar
  • 5

    Sending Responses

    • Access 'Send Responses'

    • Responses Overview

    • Select an Action

    • Contact History

    • Response Options

    • Applying Tags
  • 6

    Reviewing Text Progress

    • Text Response Report
  • 7

    Final Thoughts

    • Other Resources

    • Available Trainings

    • Before you go...

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